As business owners, we know you have a lot on your plate. Digital marketing should be the least of your worries — and that’s where CyberMark has you covered!
This Explainers series was created to help make your life easier and help train any new employees you may hire with the basics of CyberMark’s offerings. Check out the videos below and feel free to reach out to firstname.lastname@example.org with any additional questions related to your services.
How to Get Support
Have a question or need assistance? Perfect! We would love to help! Simply send an email to email@example.com or visit the back end of your website (if your website was built by CyberMark) and select the admin menu on the left-hand side and select CyberMark. From there you can submit a support ticket. Our system is available 24 hours a day and you can expect a direct response within 24 hours. We can’t wait to hear from you!
Where can I see my leads?
Let’s face it, leads are the lifeblood of your business. At CyberMark, we strive to help you get the leads that your business needs. However, generating the leads is only half the battle. With our lead tracking portal, we make it easy to view the lead contact details, track where the lead came from, and track the status of the lead by utilizing the Quotable tab.
Where can I see reports?
Curious how your marketing efforts are performing? Great question, lets jump into your reporting dashboard to check out those trends! You will receive a report directly to your inbox once a month (not receiving this? Reach out to support and let’s get this solved) or visit reports.cybermark.com to view the dashboard at any time. The dashboard will allow you to see valuable insights into how your marketing dollars are being put to use.
All About Google My Business
Your Business Profile on Google helps your business show up when it matters most: the moment customers are searching for your business or products or services like yours on Google Search and Maps. You can contact CyberMark to update your address, phone number, website, open hours and more to help customers find and connect with your business. For best results, keep your profile updated with fresh photos, special offers and promotions to make it easy for customers to choose you, and be sure to respond to reviews and ask for more reviews so even customers will hear about you from your satisfied guests.